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CanDo Technology Solutions is owned and operated by Francine “Frankie” Cano.  She has been in the Information Technology field for over 17 years.  She has a master’s degree in Computer Science Computer Systems Security. Frankie has worked in various business environments including: Retail, Not For Profit, Law Firms, Construction, Food Services, Vocational Services, Education, Family Services and Financial Services.  This breadth of knowledge lends to her ability to adapt solutions to various environments. 

CanDo Technology Solutions has the following experience:

17 years experience with PC building, troubleshooting and repair, ranging from 386 to Intel and AMD multi-core systems  

Experienced with all Microsoft operating systems from Win95 through Vista, including server operating systems through Windows 2003 Server.  

Thorough understanding of the OSI model and LAN/WAN equipment including switches, routers, and firewalls.  Experience performing detailed packet analysis and advanced troubleshooting.   8 years experience with Cisco routers, multilayer switches and PIX/ASA firewalls.  Also experienced with Adtran, Sonicwall, Alcatel, Fortigate and “shelf” brand firewalls/routers.  

Experienced with Microsoft Exchange and Active Directory design, implementation and troubleshooting  

Experienced in all aspects of systems development and administration with demonstrated success in systems definition, design, architecture, testing, and support.  

Highly adept at developing effective security/systems policies and procedures, project documentation and milestones, and technical/business specifications.  

Technical expertise in network/system design, systems analysis and development, and the project life cycle process from concept through to implementation.  

Ability to implement innovative and cost effective security programs that drive awareness, decrease exposure, and strengthen organizational integrity.  

An innovative and proactive problem solver, skilled in the implementation of solutions that improve business operational efficiencies and enhance organizational competitiveness.      

Project Management: Migration of 47 servers to new hardware. Installation of Terminal Server Farm Facility relocation. Implemented secondary servers to replicate data and created fully redundant WAN network linking 14 different networks together; insured long term system continuity, and efficiency.  

Development:  Business Continuity and Disaster Recovery Plans Company Information Technology policies and procedures Built valuable database to track clients, allow automatic report sharing, and simplify/facilitate collection letter processing. Streamlined customer documentation processes to generate timely reports needed to support grant funding; process, which involved several days, replaced by instantaneous operation and instrumental in acceptance and success of funding applications   

  Cost effective standard print contract with vendor which reduced cost per print page by almost 60%; outsourced color printing and negotiated a 75% reduction in unit cost; requirement to maintain smaller printers eliminated and additional company cost savings achieved. Contracted new vendor to service copy machines with in 4 hour deliverable which reduced stress and significantly increased company productivity. Reduced Telecom expenditures by up to $200,000 annually through improved billing efficiencies and the implementation of technologies such as VoIP lines, providing free long distance calls at all major sites.